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University of Windsor Certificate |
Designed for non-English speaking professionals, this learning series will help enhance interactions with colleagues by practicing effective communication in the English language. Focus on one or two modules, or take all four to receive a Certificate of Completion issued by the University of Windsor Continuing Education.
Courses
Speaking
- Convey information in a clear, concise, accurate and culturally-appropriate format
- Use intonation and stress purposely
- Deliver informative and persuasive presentations
- Debate and negotiate to solve problems
Attendance and the completion of a listening test is required to successfully complete this class. Upon successful completion of this class, learners will receive a Certificate of Completion.
Activities
- using precise and concise language
- explaining steps in a process
- explaining and simplifying concepts
- analyzing presentation purpose, structure, and audience considerations
- case analysis
- developing a clear, structured argument
- Implementing effective presentation delivery techniques
- case analysis
- developing a clear, structured argument
- implementing effective presentation delivery techniques
- responding to a scenario
- analyzing causes and effects
- using positive, tactful wording
- using linking, rhythm, and intonation to build fluency
Listening
- Understand general and specialized information
- Evaluate for credibility of stated and implied meaning
- Listen to assess credibility of argument
- Identify message highlights through intonation and word choice
- Recognize emphatic and idiomatic language
Attendance and the completion of a listening test is required to successfully complete this class. Upon successful completion of this class, learners will receive a Certificate of Completion.
Activities
- differentiate professional vs. casual tone
- recognize digression/redundancy in speech
- recognize elaboration techniques
- use context to infer meaning
- recognize implied meaning and bias
- assess multiple perspectives and reliability of information presented
- identify key themes based on introduction
- differentiate fact vs. opinion
- recognize stance and attitude
- recognize emphasis
- identify genre, purpose, audience
- apply active listening in various contexts (meetings, debates, round-table discussions…)
- recognize signposts that aid in comprehension
Writing
- Produce clearly structured and well-supported writing
- Express ideas accurately, precisely, and concisely
- Write for diverse audiences using appropriate format, tone, and style
Activities
- structure and develop business correspondence
- case analysis
- reframe messages that deliver negative news
- case analysis
- review purpose and structure of proposals
- apply diverse and accurate sentence structure patterns
- correct for common sentence structure errors
- write using objective and inclusive language
- review report purpose and structure
- create a short report
- review for concise wording/professional vocabulary
- review main features of professional communication
- contrast formal and informal language
Reading
- Understand texts on professional topics
- Recognize text structure, purpose, and target audience
- Analyze visual information to make comparisons and inferences
- Compare for cultural perspectives
Activities
- synthesize information from multiple sources
- analyze complex text and graphs to draw conclusions and make recommendations
- contrast cultural perspectives
- text analysis
- case analysis
- contrast factual information and implied meaning
- detect tone, attitude, and bias
- text analysis
- recognize and contrast author’s point of view
- redesign text with different stakeholders in mind
- role play activities
- review and apply reading strategies
- text analysis
- discuss multicultural variables affecting the global workplace
- Individuals wanting to improve their English skills in the context of a professional business environment
Listening
- Active listening strategies
- Small talk vs. professional language
- Distinguishing fact from opinion
- Listening for emphatic language
- Listening for stated vs. implied meaning
- Detecting tone, bias, and logical leaps
- Listening for technical/business jargon
- Recognizing fixed expressions/idiomatic language
- Infer meaning from context
Reading
- Effective reading strategies
- Analyzing text structure
- Developing a global mindset
- Cultural snapshots: time
- Determining text purpose and audience
- Identifying author’s point of view
- Cultural snapshots: formality
- Critical reading
- Making inferences and detecting bias
- Cultural snapshots: collaboration
- Analyzing visual information
- Describing and interpreting graphs
- Cultural snapshots: tone/politeness
Writing
- Characteristics of professional communication
- Using a professional tone and style
- Technical reports
- Concise language
- Professional vocabulary
- Proposals
- Coherent and accurate sentence structure
- Using objective and inclusive language
- Effective business correspondence: letters and emails
- Framing negative news with positive language
Speaking
- Characteristics of professional communication
- Explaining processes
- Offering suggestions
- Presentation styles (specialist vs. non-specialist)
- Discussing future trends and technologies
- Presenting a coherent argument
- Using inclusive language
- Delivering informative/persuasive presentations
- Participating in a debate
- Comparing multiple perspectives/options
- Negotiating to make decisions/solve problems
- Influencing people and outcomes
- Explaining causes and effects
- Relaying negative news tactfully
- Dealing with conflict and misunderstandings
- Building fluency
Upcoming Course Schedule
There are no scheduled sections of this course. Please join our interest list for more information about new programs & upcoming sections of this learning.
Format
Online Classroom with optional in-person guided practice
Duration: 24 hours per course
Credential
Learners must attend at least 80% of classes to receive a “Certificate of Completion” from the University of Windsor.
Prerequisites
Prerequisites: Minimum admission requirements include:
- Intermediate English Language Proficiency
Technical Requirements
- Learners will require access to a computer with high-speed internet access.
- Class is delivered online through the Brightspace Learning Management System (for class materials and assignments) and Microsoft Teams for class meetings.
Brightspace and Microsoft Teams Requirements:
- A link will be provided through email prior to the first day of class so that you will have access to all course resources and streaming functions.
- Once you register for this class you will be issued a UWinID. Please activate your UWinID as soon as possible. Document your UWinID and password as you will need it to access Brightspace and Teams. If you have any issues, please contact continue@uwindsor.ca.
- Visit this site for Brightspace technical requirements.
Course Fees
Course Fee: $500 + HST per course
In-person Guided Practice (optional): $100 + HST per course
Full refund 7 days before the start of the course, minus a $25.00 administration fee. Please review our Registration and Refund Policies for more information.
Discounts
For leaders in their organization who wish to send their team, group rates are available. Please visit our registration page for more details.
UWindsor Staff, Students, Alumni, and Hire UWindsor Partners are eligible for a discount. Email continue@uwindsor.ca for details.
Funding
OSAP-MC
- This program is eligible for the OSAP Micro-credential application (OSAPMC).
- Participants must be registered into the program prior to applying for OSAPMC.
- Participants are obligated to pay their fees in full, or decide to withdraw at least one week prior to the course start date should they not receive OSAPMC.
- If this is the case, email continue@uwindsor.ca immediately to withdraw and request a refund.
- Register for this program accordingly to allow ample time for your application to be processed. It takes approximately 10-15 business days for the OSAPMC application to be processed.
Other Learning Opportunities
Email us at continue@uwindsor.ca if you have questions - we are always happy to help.
Sign up on our Interest List to be notified about enrolment and receive updates from Continuing Education.